Privacy Policy

1. What data we collect

We collect only the personal data necessary to provide and improve our services.

This may include:

— your email address (required for account creation and communication);

— technical data such as IP address, browser type, device information, and interaction with the Platform;

— optional data voluntarily provided by you (such as name, phone number, or country).

We do not intentionally collect special categories of personal data (such as health data or biometric data).

2. Purpose of data processing

We process your data in order to:

— create and manage your account;

— provide access to purchased services and subscriptions;

— process payments and manage billing;

— communicate with you regarding your account, services, or support requests;

— improve the performance, security, and functionality of the Platform;

— prevent fraud, abuse, or unauthorized access.

3. Legal basis (Art. 6 GDPR)

We process personal data based on:

— contractual necessity (to provide services you requested);

— user consent (for optional features such as marketing);

— legitimate interests (including service improvement, fraud prevention, and security).

4. Types of access and data handling

Freunde Abo provides services using different access models.

The Platform may process the following types of data:

— account data (such as your email address);

— activity data within the Platform (such as subscription purchases, renewals, cancellations, and other user actions related to account usage).

4.1 Isolated profile access

You receive a separate profile within a subscription environment.

Your activity (such as viewing history or preferences) is not visible to other users.

4.2 Personal account connection

You connect your own existing account (for example, via an invitation link).

In this case:

— you remain the sole controller of your account data;

— the Platform does not access, store, or control your personal data within that service.

4.3 Shared account access

Certain services (especially AI-based tools) are provided through shared accounts.

This means:

— multiple users may access the same account environment;

— interactions within that environment are not isolated per user.

5. Important notice regarding shared access

When using shared accounts, you should be aware of the following:

— visibility of content;

— limitations of confidentiality;

— user responsibility;

— recommendations for safe use;

— acceptance of associated risks;

— limitation of liability.

5.1 Visibility of content

Any content you submit (including text prompts, images, files, or other materials) may be visible to other users who have access to the same account.

5.2 No full confidentiality

Due to the technical nature of shared environments, the Platform cannot guarantee full confidentiality of submitted data.

5.3 User responsibility

You are solely responsible for the content you choose to submit.

You agree:

— not to upload or share sensitive, personal, or confidential information;

— to independently manage your data, including deletion where possible.

5.4 Recommendations

We strongly recommend that you:

— avoid uploading personal images or identifiable information;

— use temporary chats or privacy features where available;

— delete your content immediately after use.

5.5 Acceptance of risk

By choosing shared access services, you confirm that:

— you understand how such services function;

— you voluntarily accept the associated risks.

5.6 Limitation of liability

To the extent permitted by applicable law, Freunde Abo shall not be held liable for:

— access to or viewing of your content by other users;

— any consequences resulting from voluntarily shared information.

This limitation does not apply in cases of intentional misconduct or gross negligence.

6. Data sharing and third parties

We share personal data only when necessary and in a limited manner.

6.1 Service providers

We may share data with:

— payment provider Stripe (for transaction processing);

— hosting and infrastructure providers;

— technical service providers supporting platform functionality.

6.2 Legal obligations

We may disclose data if required:

— by law;

— by regulatory authorities;

— to protect legal rights or prevent fraud.

6.3 No data selling

We do not sell, rent, or trade your personal data.

6.4 Third-party services

Some services accessible through the Platform are provided by third parties.

We are not responsible for how those services process your data.

7. Data retention

We retain personal data only for as long as necessary:

— to provide services;

— to comply with legal obligations;

— to resolve disputes and enforce agreements.

When data is no longer required, it is securely deleted or anonymized.

8. Your rights under GDPR

You have the following rights:

— the right to access your data;

— the right to correct inaccurate data;

— the right to request deletion (“right to be forgotten”);

— the right to restrict processing;

— the right to object to processing;

— the right to data portability;

— the right to withdraw consent at any time.

To exercise your rights, you can contact us directly.

We will respond within a reasonable timeframe in accordance with GDPR requirements.

9. Data security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

10. Changes to this Privacy Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes.

The latest version will always be available on the Platform.

11. Contact

If you have any questions regarding this Privacy Policy or your personal data, you can contact our support team at:

support@freundeabo.com

We are always available to assist you and provide clarification.